![]() Sheriff Jason Chennault has served on the board since 2005. Tahlequah Fire Assistant Chief Mark Whittmore is the board member who represents all the fire departments in Cherokee County. The board includes members of the CCSO and both EMS agencies, as well as representatives from Cherokee Nation and Northeastern Health System. While the board doesn't handle personnel matters, it does deal with raises and salaries for Felts. "I'm the coordinator to give them updates and to keep them up to date on everything that's going on - monthly budgets and things like that," said Felts. Felts isn't a member, but she does play a key role with the nine-member board. The 911 Trust Authority oversees the finances and meets every other month. "My job is to make sure that the runs smoothly," she said. ![]() We actually have a backup center down there and we can start dispatching and taking 911 calls out of that center," she said.įelts oversees the daily operations of CC911 and takes care of the radio and telephone systems, as well as software updates. "If our center were to go down by, let's say a natural disaster, we would route all of our 911 lines to Emergency Management. She said a backup center is stationed in the city in the event power is cut or lost to the 911 center. "It depends on where you're located as to which fire department we'll page out," she said.ĭispatchers tightly control the calls so those on the phone can get the services they need.įelts said there are roughly between 25 to 30 employees at CC911. Once again, if they need medical assistance, we'll also send an ambulance and first responders if you're in the county," said Felts.įelts said in the event one person is calling to report a fire or has another reason to need a fire department, CC911 will page each individual group of firefighters. "It comes to our center, they will dispatch the sheriff's office. (Photo/Cherokee County 911)Įmergency calls are routed into CC911, where Northeastern Health System EMS, Cherokee Nation EMS, and the Cherokee County Sheriff's Office dispatch are located.Ĭalls to 911 made within the city limits are routed to the 911 center and then transferred to TPD, just as long as EMS is not needed.Ĭherokee County 911 Coordinator Alicia Felts explained the same goes for 911 calls made out in the county. ![]() Dispatchers train at the Cherokee County 911 center in a 2018 file photo.
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